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Help and contact

How can we help?

If you need help with the app or your SparrowTalk account, contact us and include a short description of what happened.

Email support

support.sparrowtalk@gmail.com

We aim to reply as soon as practical. Account-deletion requests follow the separate verified process.

Email support
Protect your account. Never email a password, one-time code, Google or Apple credential, authentication token, payment-card number, or private document content. SparrowTalk support will not ask for those secrets.

Common help paths

Sign-in and verification

Check the email address entered in SparrowTalk, including its spam folder. Use the in-app resend action when available.

Imports and synchronization

Include the file format, device platform, and whether the issue continues after reconnecting. Do not attach private reading material unless support asks for a safe sample.

SparrowTalk Plus

Purchases, cancellation, and refunds are handled by the App Store or Google Play. Use Restore purchases in SparrowTalk after signing in to the same SparrowTalk account.

Account and privacy

Read the Privacy Policy, change optional cloud processing in Profile, or follow the account-deletion instructions.

Policies and account controls

  • Privacy PolicyWhat SparrowTalk processes and why.
  • Terms of UseRules for accounts, content, and subscriptions.
  • Delete accountUse the app or submit a verified email request.

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